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Change Leadership with DC Water CEO George Hawkins [PODCAST]
Change Leadership with DC Water CEO George Hawkins [PODCAST]

What would you consider the three biggest issues facing water utilities and their leaders today? BGD attorney David T. McGimpsey discussed change leadership and lead contamination in drinking water with George Hawkins, CEO and General Manager of DC Water, on his The Water Values Podcast, which you can stream online here (free).

Long before Flint’s lead contamination arose, DC Water had a lead problem (prior to Hawkins’ arrival), and Hawkins talks about the importance of being honest with customers and owning the situation. As instrumentalities of the public health, water utilities need to maintain their credibility and be forthright with their customers, Hawkins argues.

Hawkins also details specific examples of his leadership style and how he approached his position when first joining DC Water. He also relates stories on how water utilities can interact with their customers and their governing boards.

Highlights of the discussion between McGimpsey and Hawkins include the following:

  • George’s background and how he came to believe that water is at the core of environmental issues
  • George’s brand of change leadership
  • What George brings to work every day
  • How George approached his job when new at DC Water
  • George’s experiences the first 30 days at DC Water
  • Why utilities need to take advantage of media exposure, even when the coverage involves a negative event for the utility
  • Innovative programs DC Water runs to increase customer and employee engagement
  • The relationship between DC Water and its Board
  • The three issues that George believes are most pressing in the water utility industry

Additional resources and links mentioned in or relevant to this podcast episode are available on The Water Values website.

Stream “Change Leadership with DC Water CEO George Hawkins” by clicking on the image below.

This content was originally published on The Water Values website. It has been reprinted with express written permission.


To learn more about David T. McGimpsey and his practice, please visit his profile.

Listen to “Change Leadership with DC Water CEO George Hawkins”

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    Dave counsels clients on regulatory and transactional matters involving businesses, real estate, utilities and energy. He advises clients on a broad range of issues from formation, mergers, project certification, rate cases ...

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